Solving the toughest customer service challenges, one release at a time
The team behind Engaige has been involved in building exceptional (international) customer service experiences for over two decades. We know CX and built our customer service automation software around this expertise.
More than 20 years CX experience
The world’s only AI CS automation platform built on 20+ years of CX expertise.
Solution built on +1M support ticket insights
We’ve based our product roadmap on insights from over 1M support tickets.
Based on learnings from global CX teams
Our customer support experience is firmly grounded in running global support.
Based in Europe's sunniest city
Our team is based in Valencia, known as Europe's sunniest city, boasting breathtaking architecture and unparalleled beaches. Our office is located in the city center, within The Home of Growth, a collective of like-minded startups striving to make a positive impact on the world.
At Engaige, we strongly believe in the power of physical collaboration. This is why we prioritise an "office-first" culture. We are not a remote company and never will be. Not only because we think the best companies are built when being in the same room but also because it is much more fun.
High urgency
We firmly believe that the key to building a successful startup lies in the speed of execution and innovation. That is why we consistently encourage our team members to think about how we can accelerate.
Adopting a simplistic and pragmatic approach, making swift decisions, and consistently delivering functional solutions are crucial to achieving this goal.
No ego
At Engaige we prioritize the end result and the pursuit of truth over the desire to win arguments.
Ego has no place in our philosophy.
Our focus is on our achieving our goals together rather than personal ambitions or preferences.
Dream bigger
Dream bigger with Engaige. Our purpose extends beyond building a simple SaaS tool. We are on a mission to revolutionise the way customers engage with brands.
We wholeheartedly encourage our team to continuously think beyond the status quo, dare to dream bigger, and raise the bar of what is possible.
Customer first
We are not solely focused on building a product or service; our true aim is to create exceptional experiences that prioritise the needs and satisfaction of our customers.
We instill this customer-centric mindset within our team, urging them to constantly think from the customer's perspective. By empathising with their challenges, desires, and expectations, we can better shape our solutions to meet their needs.
Our team
Meet the team behind Engaige’s AI customer service automation platform.
We're hiring!
The Engaige team is growing. Fast. Help us help businesses improve their customer support and CX through AI automation. Check out our positions below.
Here’s what others have to say about Engaige
Don’t just take our word for it. Read up on the experiences of happy Engaige customers below.
Contact us
You can reach us via email, phone, or drop by our offices in Rotterdam or Valencia.
Any questions about our AI customer service automation platform, just send an email to the address below.
Phone
Feel free to reach out to our CEO & co-founder, Tijmen van den Elzen, for any press-related questions.
Office
We’re headquartered in Rotterdam, the Netherlands, but also have an office in Valencia.
