AI customer service automation for online printing companies
Customer inquiries are as unique as your products, requiring speed and accuracy. Engaige automates tasks, handles complex questions, and helps meet tight deadlines with a flexible, transparent AI platform.
Navigate complex orders effortlessly
Thousands of customisable products often lead to customer mistakes. Provide accurate recommendations and prevent errors.
Keep customer support data secure
Handling sensitive data is crucial, especially via email. Verify email & order numbers before sharing information and forward complex issues to agents.
Deliver timely quotes to drive revenue
Custom quotes drive revenue. Engaige’s AI drafts quick, accurate quotes, helping your team respond faster and secure orders on time.
Support in any language, with your tone of voice
Running an online business lets you serve customers worldwide. Engaige adapts to any language and your brand’s tone.
Simplify customer service for complex orders
From managing design updates to ensuring on-time delivery, guide customers through every step of the order process. Give your support team the tools to handle personalised products, tight deadlines, and custom quotes, building trust and loyalty.
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Meet your high standards for CSAT and NPS
Provide instant, accurate responses, reduce handling times, and guarantee consistent, personalised service at scale. Improve customer satisfaction and loyalty —all while keeping your operations efficient.
Make human agents 2x as efficient
Engaige helps your support team by drafting responses, giving action recommendations, and providing all the necessary context to handle inquiries confidently. Human agents spend less time catching up and more time solving issues.
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