AI customer service automation for online printing companies

Customer inquiries are as unique as your products, requiring speed and accuracy. Engaige automates tasks, handles complex questions, and helps meet tight deadlines with a flexible, transparent AI platform.

Navigate complex orders effortlessly

Thousands of customisable products often lead to customer mistakes. Provide accurate recommendations and prevent errors.

Keep customer support data secure

Handling sensitive data is crucial, especially via email. Verify email & order numbers before sharing information and forward complex issues to agents.

Deliver timely quotes to drive revenue

Custom quotes drive revenue. Engaige’s AI drafts quick, accurate quotes, helping your team respond faster and secure orders on time.

Support in any language, with your tone of voice

Running an online business lets you serve customers worldwide. Engaige adapts to any language and your brand’s tone.

Complex orders

Simplify customer service for complex orders

From managing design updates to ensuring on-time delivery, guide customers through every step of the order process. Give your support team the tools to handle personalised products, tight deadlines, and custom quotes, building trust and loyalty.

Customer satisfaction

Meet your high standards for CSAT and NPS

Provide instant, accurate responses, reduce handling times, and guarantee consistent, personalised service at scale. Improve customer satisfaction and loyalty —all while keeping your operations efficient.

Efficiency

Make human agents 2x as efficient

Engaige helps your support team by drafting responses, giving action recommendations, and providing all the necessary context to handle inquiries confidently. Human agents spend less time catching up and more time solving issues.

Get started with our customer service automation software for online printing companies