AI customer service automation for e-commerce
The more products you sell, the more customer support questions you get. Use AI customer service automation to resolve these tickets much faster. Let AI tackle common questions, while human agents focus on complex cases.
Used by the world's best e-commerce companies
Hiring is a bottleneck for multilingual support
Needing to offer support in new languages can be a nightmare. Engaige lets you scale your multilingual support, hassle-free.
Customers still shop even when your CS team is off
Slow to answer questions? Customers might shop elsewhere. Engaige solves this with 24/7 immediate responses.
Customer support rep knowledge is limited
They don’t always have in-depth knowledge about every product you sell. Engaige does, and uses this effectively.
Human agents can give limited product advice
To recommend products properly, reps need to memorise your catalogue. Engaige always knows which product works best.
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