USPS
USPS is the United States Postal Service, which provides mail and package delivery services across the country.
Make self-service the go-to option for customers with USPS
Are you using USPS for your mail and package delivery across the country? If so, your customer service desk likely gets a lot of questions. With Engaige’s customer service automation platform, boosting self-service rates becomes easy. And that boosts your customer service agent's happiness and CSAT.
- Use real-time data from USPS to keep customers informed about their shipment statuses, delays, and estimated delivery times automatically
- Allow customers to easily adjust their delivery preferences, such as changing addresses or rescheduling delivery times
- Lighten your customer agents' workload so they can concentrate on more complex tasks
View other integrations
Engaige is designed to integrate with any of your CX systems. This means you simply plug our customer service automation software into the payment provider, CRM, e-commerce or logistics systems you already use.
