Deutsche Post

Deutsche Post is a German postal and logistics company that delivers mail and packages all around the world.
Type
Logistics

Increase self-service rates by connecting with Deutsche Post

Connecting Deutsche Post with Engaige’s customer service automation platform allows customers to track shipments in real-time, manage delivery preferences, and handle issues like lost packages independently.

  • Reduce agent workload and let them focus on more complex tasks
  • Improve customer satisfaction with quick self-service options
  • Use real-time data from Deutsche Post to automatically update customers on their shipment statuses, delays, and expected delivery times

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Engaige is designed to integrate with any of your CX systems. This means you simply plug our customer service automation software into the payment provider, CRM, e-commerce or logistics systems you already use.

Lower your cost per resolution with AI customer service automation