DHL
DHL is an international courier and logistics service that specialises in global shipping and fulfilment.
Reduce your customer service agents’ workload by connecting with DHL
Is DHL your go-to international courier and logistics service for global shipping and fulfilment? Easily integrate with Engaige’s customer service automation software. Let customers track their shipments in real-time and automate service processes to lighten your agents' workload.
- Use real-time DHL data to automatically update customers on shipment statuses and estimated delivery times
- Increase self-service rates by allowing customers to change addresses or reschedule delivery times
- Reduce your customer agents' workload and boost their happiness
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Engaige is designed to integrate with any of your CX systems. This means you simply plug our customer service automation software into the payment provider, CRM, e-commerce or logistics systems you already use.
