FedEx
FedEx is a worldwide shipping and logistics service for both businesses and consumers.
Boost self-service rates by connecting with FedEx
By integrating FedEx with Engaige's customer service automation platform, customers can track shipments in real-time, adjust delivery preferences, and resolve issues on their own. Automation reduces agents' workload and boosts customer satisfaction with quick self-service options.
- Boost customer agent happiness by reducing their workload
- Improve customer satisfaction by boosting self-service rates
- Automate processes so agents can focus on the tougher tasks and keep customers happier
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Engaige is designed to integrate with any of your CX systems. This means you simply plug our customer service automation software into the payment provider, CRM, e-commerce or logistics systems you already use.
