PostNL

PostNL is the Dutch postal service that offers domestic and international parcel delivery solutions.
Type
Logistics

Improve self-service options by integrating with PostNL

Are you operating in the Netherlands and using PostNL for parcel delivery? It’s time to integrate with Engaige. This integration lets customers track shipments in real-time, manage delivery preferences, and handle issues like lost or delayed packages independently.

  • Let customers easily track their shipments in real-time, providing them with up-to-date information on their orders
  • Allow customers to manage their delivery preferences and resolve issues, such as lost or delayed packages, on their own
  • Ligthen your agent’s workload and help them to focus on more complex tasks

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Engaige is designed to integrate with any of your CX systems. This means you simply plug our customer service automation software into the payment provider, CRM, e-commerce or logistics systems you already use.

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