Royal Mail
Royal Mail is a UK-based postal service that offers domestic and international delivery for parcels and letters.
Raise self-service levels through integration with Royal Mail
Integrating Royal Mail with Engaige allows your customers to track their shipments in real-time, adjust their delivery preferences, and sort out issues like lost or delayed packages by themselves. This increases self services rates and improves customer satisfaction.
- Use real-time data from Royal Mail to automatically keep customers updated on their shipment statuses, delays, and expected delivery times
- Let customers easily manage their delivery preferences, like changing addresses or rescheduling delivery times
- Boost customer agent happiness by easing their workload, allowing them to focus on more complex inquiries
View other integrations
Engaige is designed to integrate with any of your CX systems. This means you simply plug our customer service automation software into the payment provider, CRM, e-commerce or logistics systems you already use.
