Commercetools
Commercetools is a cloud-based commerce platform that provides flexibility and scalability for digital businesses.
Use AI to boost customer service efficiency in Commercetools
Connect Engaige with Commercetools to take a closer look at customer interaction data from diffrent channels, so you get a full view of each customer. You can automate repetitive questions and support your agents by sharing insights based on customer behavior and buying patterns.
- Use real-time data from Commercetools to communicate order statusses to customers
- Let customers easily update their delivery addresses using data from Commercetools for smooth changes
- Provide personalised product recommendations by analysing customer behavior data from Commercetools
View other integrations
Engaige is designed to integrate with any of your CX systems. This means you simply plug our customer service automation software into the payment provider, CRM, e-commerce or logistics systems you already use.
