Shopify
Shopify is a leading e-commerce platform that enables businesses to set up and run online stores easily.
Boost your Shopify store with AI-powered automation
Connect Engaige with Shopify to leverage customer purchasing data for personalized support. Use AI to track order history, automate common inquiries, and provide real-time product recommendations that drive satisfaction and loyalty.
- Real-time Order Updates: use live Shopify data to instantly communicate order status to customers.
- Seamless Address changes: allow customers to update delivery details effortlessly with direct Shopify synchronization.
- Smart Recommendations: deliver personalized product suggestions based on customer browsing and buying behavior.
Apply discount code
Instantly generate and apply one-time discount codes or automatic discounts for specific customers to resolve issues or reward loyalty.
Get orders of customer
Retrieve the three most recent orders associated with a customer's email address.
Change delivery adress
Enable customers to update their shipping address for unfulfilled orders directly through the chat, ensuring accurate delivery without agent intervention.
Add tag
Apply custom tags (words, codes, or numbers) to specific orders. Use tags like 'VIP' or 'Delayed' to trigger automated workflows in Shopify or increase order visibility for your fulfillment team.
Cancel order
Allow customers to instantly cancel an order within your specified time window, automatically triggering the refund process.
Get Order
Retrieve full order details. Including status, product list, tracking number, and fulfillment partner. This serves as the AI's central entry point for providing a complete order overview.
View other integrations
Engaige is designed to integrate with any of your CX systems. This means you simply plug our customer service automation software into the payment provider, CRM, e-commerce or logistics systems you already use.
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