La Poste

La Poste is the French postal service that provides mail and parcel delivery, both domestically and internationally.
Type
Logistics
Website
laposte.fr

Increase self-service rates through integrating with La Poste

Integrate La Poste with Engaige to let customers track shipments in real-time, manage delivery preferences, and resolve issues like lost packages on their own. Automation eases agent workload and boosts customer satisfaction with instant self-service options.

  • Let customers track their shipments in real-time, providing them with up-to-date information and enhancing their overall experience
  • Allow customers to manage their delivery preferences and address issues like lost packages independently, reducing their reliance on customer support
  • Automate repetitive inquiries so agents can focus on more complex tasks

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Engaige is designed to integrate with any of your CX systems. This means you simply plug our customer service automation software into the payment provider, CRM, e-commerce or logistics systems you already use.

Lower your cost per resolution with AI customer service automation