Shipping & Tracking
AI customer support for Picqer
Connect Engaige with Picqer to automate warehouse and fulfilment support. Engaige accesses your real-time Picqer data to answer questions about order progress, stock levels, and picking status instantly.
What your AI can do in Picqer
Retrieve warehouse details
Look up the order, picklist, shipments, backorders, and returns in the warehouse.
Get stock
Check live stock levels.
Add order note
Add a note or comment to an order.
Change shipping address
Update the shipping address on an order.
Pause order
Put an order on hold in the warehouse.
Cancel shipment
Cancel an order that has not been processed yet.
These actions are available out of the box. Engaige can also run custom actions tailored to your Picqer setup.
Related integrations
Active Ants
Benelux e-fulfilment provider (part of bpost) with automated warehouses.
Aftership
Shipment tracking platform that improves customer experience through delivery updates.
BigBlue
European 3PL platform delivering fulfilment, shipping, and post-purchase tracking for DTC brands.
Budbee
Nordic and EU last-mile carrier known for home delivery and parcel boxes.
DHL
International courier and logistics service specialising in global shipping and fulfilment.
DPD
One of Europe's largest parcel carriers, covering Western and Central Europe.
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your stack today.
See how Engaige works with Picqer and the rest of your support tools.