Drafts inside Zendesk.
- Drafted replies inside Zendesk, in your voice
- Suggested actions you approve in one click on each ticket
- Your team reviews and clicks send
All integrations 
Customer Service Platforms
AI agent for Zendesk
Zendesk runs support at scale across email, chat, voice and social. Connect it with Engaige and your AI agent works inside the agent workspace, resolving repetitive tickets end to end with your macros and policies and routing the rest to your team.
30–50% of tickets, autonomous.
- Flip to autonomous for the conversation types that are working
- Hands over to your team the moment a ticket needs a person
- Sends and closes tickets natively inside Zendesk
Up to 80% resolved end-to-end.
- Sent and closed without a human in the loop
- Your team focuses on the conversations that need a person
- Higher CSAT through instant, around-the-clock replies
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See how Engaige works with Zendesk and the rest of your support tools.