Use cases

WISMODamaged & missing itemsSubscriptionsProduct adviceRefunds & returns
Case studies Integrations Sign in
All integrations Dixa logo

Customer Service Platforms

AI agent for Dixa

Dixa threads email, chat, phone and social into one conversation per customer. Connect it with Engaige and your AI agent resolves conversations automatically across every channel, wherever the customer started.

Day 1

Drafts inside Dixa.

  • Drafted replies inside Dixa, in your voice
  • Suggested actions you approve in one click on each ticket
  • Your team reviews and clicks send
Day 14

30–50% of tickets, autonomous.

  • Flip to autonomous for the conversation types that are working
  • Hands over to your team the moment a ticket needs a person
  • Sends and closes tickets natively inside Dixa
Day 30

Up to 80% resolved end-to-end.

  • Sent and closed without a human in the loop
  • Your team focuses on the conversations that need a person
  • Higher CSAT through instant, around-the-clock replies

Ready to connect
your stack today.

See how Engaige works with Dixa and the rest of your support tools.