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AI agent for Gorgias

Gorgias is the helpdesk built for ecommerce, with order and customer context on every ticket. Connect it with Engaige and your AI agent uses that context to resolve WISMO, refund and returns tickets autonomously, right inside Gorgias.

Day 1

Drafts inside Gorgias.

  • Drafted replies inside Gorgias, in your voice
  • Suggested actions you approve in one click on each ticket
  • Your team reviews and clicks send
Day 14

30–50% of tickets, autonomous.

  • Flip to autonomous for the conversation types that are working
  • Hands over to your team the moment a ticket needs a person
  • Sends and closes tickets natively inside Gorgias
Day 30

Up to 80% resolved end-to-end.

  • Sent and closed without a human in the loop
  • Your team focuses on the conversations that need a person
  • Higher CSAT through instant, around-the-clock replies

Ready to connect
your stack today.

See how Engaige works with Gorgias and the rest of your support tools.