“Engaige gave us the control and flexibility to incorporate AI in a more human way, operating 24/7 across our channels.”
From skincare to fitness gear, Engaige's AI agent acts like your best in-store adviser. It guides shoppers to the right product in seconds, in your brand's tone, saving your CX team time and turning browsers into confident buyers.
Trusted by eCommerce brands to guide shoppers to the right product
Which size fits me? Will this fabric itch? Is this strong enough for the gym? Each shopper sees one product they're unsure about. To your team, it's a steady stream of one-off questions, each needing a real answer.
Engaige's AI shopping assistant advises shoppers in your storefront chat before they buy, recommending across your whole collection in your brand's tone. It indexes your storefront for brand voice and product marketing, then combines that with the Shopify Admin API for live catalogue, variants, SKUs, pricing, and stock, so every recommendation fits what is actually available. It is how MR MARVIS delivers personal product advice around the clock, and Engaige sees a 7-12% conversion uplift on product-advice tickets.
Brands use Engaige's AI Agents to resolve support at scale without losing their voice.
“Engaige gave us the control and flexibility to incorporate AI in a more human way, operating 24/7 across our channels.”
Tap a brand for their story
Yes. Engaige indexes your storefront to learn your brand voice and product marketing, then answers fit, sizing, and comparison questions in that tone. It recommends across your whole collection, not just one product page. MR MARVIS uses it to deliver personal product advice around the clock.
Yes. On Shopify, Engaige combines the Admin API for live catalogue, variants, SKUs, pricing, and stock with content indexed from your storefront. So it recommends only products that are actually available in the shopper's market, at the right price, and never suggests something out of stock.
In a chat widget in your storefront, so shoppers get advice while they are browsing and deciding. The same agent that resolves support tickets also advises pre-sale, so one system handles both jobs. Engaige sees a 7-12% conversion uplift on product-advice tickets.
Yes. Engaige answers fit, sizing, materials, and compatibility questions using your catalogue, product content, and policies, then recommends the best-fit option. Brands with large catalogues and heavy technical question loads, like HelloPrint and Mixam, use it to answer these instantly instead of queuing them for an agent.
Across your whole range. Engaige reads your full catalogue, so it can compare options, suggest alternatives when something does not fit, and cross-sell complementary items. It recommends the best product for the shopper's need rather than defending the page they happen to be on.
We learn your products, policies, and process before going live. Pick one to see how Engaige resolves it for brands like yours, end to end.
Book a demo and see Engaige guide shoppers to exactly what they're looking for.