Drafts inside CM.com.
- Drafted replies inside CM.com, in your voice
- Suggested actions you approve in one click on each ticket
- Your team reviews and clicks send
All integrations 
Customer Service Platforms
AI agent for CM.com
CM.com brings conversations from WhatsApp, SMS and more into one place. Connect it with Engaige and your AI agent handles the routine contacts across every channel, leaving your team the cases that need a person.
30–50% of tickets, autonomous.
- Flip to autonomous for the conversation types that are working
- Hands over to your team the moment a ticket needs a person
- Sends and closes tickets natively inside CM.com
Up to 80% resolved end-to-end.
- Sent and closed without a human in the loop
- Your team focuses on the conversations that need a person
- Higher CSAT through instant, around-the-clock replies
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Ready to connect
your stack today.
See how Engaige works with CM.com and the rest of your support tools.