E-commerce Platforms
AI customer support for Centra
Centra powers fast-growing fashion and lifestyle brands. Connect it with Engaige and your AI can answer order, sizing and delivery questions with live store data, across every market you sell in.
What you can automate with Centra
Track an order
A shopper asks 'where's my order?' and your AI agent shares the status and delivery date before they finish typing.
Cancel an order
If plans change, your AI agent cancels the order right there in the conversation.
Issue a refund
Full or partial refunds, handled in the chat the way you would.
Update a delivery address
Your AI agent fixes a wrong address before the parcel leaves the warehouse.
Answer product questions
Sizes, stock, prices — answered instantly from your live catalogue.
Related integrations
Adobe Commerce
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BigCommerce
Open SaaS e-commerce platform powering fast-growing brands and B2B sellers.
Commercetools
Cloud-based commerce platform providing flexibility and scalability for digital businesses.
JTL-Shop
German storefront platform popular with SMB and mid-market merchants.
Lightspeed
Cloud commerce and POS platform for retail and hospitality, with deep roots in the Benelux.
Logic4
All-in-one ERP and order-management platform for retail and wholesale.
Ready to connect
your stack today.
See how Engaige works with Centra and the rest of your support tools.