E-commerce Platforms
AI customer support for Lightspeed
Lightspeed powers retail and hospitality stores across the Benelux and beyond. Connect it with Engaige and your AI can resolve the everyday order, product and delivery questions that fill your inbox, around the clock.
What you can automate with Lightspeed
Track an order
A shopper asks 'where's my order?' and your AI agent shares the status and delivery date before they finish typing.
Cancel an order
If plans change, your AI agent cancels the order right there in the conversation.
Issue a refund
Full or partial refunds, handled in the chat the way you would.
Update a delivery address
Your AI agent fixes a wrong address before the parcel leaves the warehouse.
Answer product questions
Sizes, stock, prices — answered instantly from your live catalogue.
Related integrations
Adobe Commerce
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BigCommerce
Open SaaS e-commerce platform powering fast-growing brands and B2B sellers.
Centra
Headless commerce platform built for fashion and lifestyle brands scaling internationally.
Commercetools
Cloud-based commerce platform providing flexibility and scalability for digital businesses.
JTL-Shop
German storefront platform popular with SMB and mid-market merchants.
Logic4
All-in-one ERP and order-management platform for retail and wholesale.
Ready to connect
your stack today.
See how Engaige works with Lightspeed and the rest of your support tools.