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Reviews & Loyalty

AI customer support for LoyaltyLion

LoyaltyLion powers points and rewards for e-commerce brands. Connect it with Engaige and your AI can check points balances, explain rewards and sort out missing points in the chat.

What you can automate with LoyaltyLion

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Check a points balance

A shopper asks how many points they have and your AI agent answers instantly.

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Explain how to redeem rewards

Your AI agent walks the shopper through redeeming points, vouchers, or perks, step by step.

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Sort out missing points

When points don't show up after an order, your AI agent checks and puts them right on the spot.

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Answer referral questions

Your AI agent explains how the referral works and tells the shopper where their reward has got to.

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Nudge shoppers up a tier

Your AI agent tells a shopper how close they are to the next reward tier, so they keep coming back.

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See how Engaige works with LoyaltyLion and the rest of your support tools.