Reviews & Loyalty

AI customer support for Smile.io

Smile.io runs loyalty and rewards for thousands of Shopify stores. Connect it with Engaige and your AI can answer points, rewards and VIP-tier questions instantly.

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What you can automate with Smile.io

Check a points balance

A shopper asks how many points they have and your AI agent answers instantly.

Explain how to redeem rewards

Your AI agent walks the shopper through redeeming points, vouchers, or perks, step by step.

Sort out missing points

When points don't show up after an order, your AI agent checks and puts them right on the spot.

Answer referral questions

Your AI agent explains how the referral works and tells the shopper where their reward has got to.

Nudge shoppers up a tier

Your AI agent tells a shopper how close they are to the next reward tier, so they keep coming back.

Related integrations

LoyaltyLion

Loyalty and rewards platform for Shopify and BigCommerce brands.

ReferralCandy

Referral marketing platform for e-commerce brands.

Trusted Shops

Europe's leading trustmark and review platform, with buyer protection.

Trustpilot

The leading consumer review platform in Europe.

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See how Engaige works with Smile.io and the rest of your support tools.