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Reviews & Loyalty
AI customer support for ReferralCandy
ReferralCandy powers referral programmes for online stores. Connect it with Engaige and your AI can explain how referrals work and tell shoppers where their reward has got to.
What you can automate with ReferralCandy
Check a points balance
A shopper asks how many points they have and your AI agent answers instantly.
Explain how to redeem rewards
Your AI agent walks the shopper through redeeming points, vouchers, or perks, step by step.
Sort out missing points
When points don't show up after an order, your AI agent checks and puts them right on the spot.
Answer referral questions
Your AI agent explains how the referral works and tells the shopper where their reward has got to.
Nudge shoppers up a tier
Your AI agent tells a shopper how close they are to the next reward tier, so they keep coming back.
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