E-commerce Platforms
AI customer support for Odoo
Odoo runs commerce, inventory and CRM for SMEs across Europe. Connect it with Engaige and your AI can resolve order and product questions using live data from your Odoo back office.
What you can automate with Odoo
Track an order
A shopper asks 'where's my order?' and your AI agent shares the status and delivery date before they finish typing.
Cancel an order
If plans change, your AI agent cancels the order right there in the conversation.
Issue a refund
Full or partial refunds, handled in the chat the way you would.
Update a delivery address
Your AI agent fixes a wrong address before the parcel leaves the warehouse.
Answer product questions
Sizes, stock, prices — answered instantly from your live catalogue.
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Commercetools
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German storefront platform popular with SMB and mid-market merchants.
Lightspeed
Cloud commerce and POS platform for retail and hospitality, with deep roots in the Benelux.
Ready to connect
your stack today.
See how Engaige works with Odoo and the rest of your support tools.