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Customer Service Platforms

AI agent for Re:amaze

Re:amaze is an ecommerce helpdesk spanning chat, email, social and SMS, with a built-in FAQ. Connect it with Engaige and your AI agent handles the routine contacts automatically across all of them, using your store data and FAQ.

Day 1

Drafts inside Re:amaze.

  • Drafted replies inside Re:amaze, in your voice
  • Suggested actions you approve in one click on each ticket
  • Your team reviews and clicks send
Day 14

30–50% of tickets, autonomous.

  • Flip to autonomous for the conversation types that are working
  • Hands over to your team the moment a ticket needs a person
  • Sends and closes tickets natively inside Re:amaze
Day 30

Up to 80% resolved end-to-end.

  • Sent and closed without a human in the loop
  • Your team focuses on the conversations that need a person
  • Higher CSAT through instant, around-the-clock replies

Ready to connect
your stack today.

See how Engaige works with Re:amaze and the rest of your support tools.